Brother is the popular and perhaps the most affordable printer brand in the world. When going through the hectic printing session, users often encounter many issues with their printer. To troubleshoot them effectively, you often many troubleshoot process and might fail dramatically. At Brother printer tech support +1-855-536-5666, our experts can help you get rid of this annoying situation. All you need to call us by dialing our toll-free number today.
DCP-T500W is the most popular printer model in the Brother Printer Lineup. Users sometimes confront with scanning issues with this specific model. Nonetheless if you able to print but cannot scan via the network on the windows OS, follow the underneath advances carefully.
- Switch on your machine.
- Make sure your printer is free from any error message.
- Configure your machine in the peer-to-peer network environment in order to use the network scanning feature.
- Explore the printer properties and tap on the Print Test Page.
- Open the scanner list and locate the scanner icon.
- If it is not there then you need to install the scanner driver. (Navigate to Brother website to locate and download the scanner driver on your system).
- Now print a Network Configuration List to obtain the printer’s IP address.
- Now set the IP address to the scanner driver.
- change your firewall/security settings to allow network connection.
- Now alter your system firewall settings to allow network connection.
- Uninstall and reinstall the Brother drivers
If you are a Mac user and facing the same issue,
- Switch on your machine.
- Make sure your printer is free from any error message.
- Configure your machine in the peer-to-peer network environment in order to use the network scanning feature.
- Now verify that your machine is available to print via network.
- Thereafter fo through the network scan settings.
- Now explore the Control Center and click OCR to check that scanning is working or not.
- Configure your software firewall to permit the following application- Macintosh HD/ Library/ Printers/ Brother/ Utilities/ Server/ NETserver.app.
In case, if these methods failed to resolve your issues, make sure to connect with Brother Printer Customer Care experts today.
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